Maintenance Requests for Current Tenants

For all maintenance requests, please send an email to apmaintenance@frontier.com with the following information:
-Your name, full address and phone number
-Specific maintenance request details
-A photo of the problem (if applicable)

We will be in contact with you regarding the details of your request after it has been submitted.

If you are experiencing an after-hours emergency (flooding, fire, etc.), please call Alliance’s emergency maintenance line at 503-350-1400.


Sunset Ridge Apartments and Sandwood Townhomes Residents 

Tenants will find maintenance request papers in front of your on-site office, or in the link below:

SunsetMaintenanceRequestFormsBlank.pdf

SandwoodMaintenanceRequestFormBlank.pdf

Any Sunset Ridge or Sandwood Townhouse maintenance request should be submitted to the on-site office.



1.       Maintenance requests are to be submitted in written form, to the Alliance Properties office or maintenance e-mail, or to an On-Site Management office, if you live in a complex with one. **Verbal requests will not be considered official requests.

2.       Alliance will contact a contracted vendor of their choosing to fix the maintenance issue.

a)       Alliance Properties does not schedule the vendors. Vendors will schedule appointment dates and times with a Tenant directly.

3.       Tenants may be charged a “No Show” fee for missed appointment times.

4.       If a maintenance issue is found to be tenant-caused, the Tenants may be charged for the cost of repair. Examples of tenant-caused maintenance issues include but are not limited to: 

a)       Clogged drains including garbage disposals caused by excess food waste, hair, sanitary products, children’s toys, and/or wads of toilet paper

b)      Damage considered beyond natural wear and tear 

5.       Any tenant-charged fees will be added on to the tenant’s ledger, to be paid at the office.


Alliance Properties
Alliance Properties
(503) 350-1200
4280 SW 109th Ave Beaverton OR 97005
no name available Alliance Properties